1. Collection of User Data

User data can be collected through various channels:

Directly from users: When they provide information via forms, ticket purchases, subscriptions, or account creation.

Automatically: Through website cookies, analytics tools, or app usage tracking.

From third parties: For marketing or verification purposes, if explicitly disclosed.

The types of data collected may include: name, email, phone number, payment details, location, device information, and usage behavior.



2. Use of User Data

Collected data is used for specific purposes, such as:

Providing services: Processing ticket purchases, event registrations, or subscriptions.

Communication: Sending event updates, confirmations, newsletters, or customer support responses.

Marketing & personalization: Offering promotions, recommendations, or targeted content (with consent where required).

Analytics & improvement: Understanding user behavior to enhance services, security, and user experience.



3. Protection of User Data

Data protection measures include:

Technical safeguards: Encryption, secure servers, firewalls, and access controls to prevent unauthorized access.

Administrative safeguards: Policies, staff training, and role-based access to limit data exposure.

Legal compliance: Adhering to relevant privacy laws, honoring user rights such as data access, correction, and deletion.



Additionally:

Data is only retained for as long as necessary for the stated purposes.

Personal data is not sold to third parties and is shared only when legally required or with trusted service providers under strict agreements.



4. User Rights

Depending on jurisdiction, users may have rights to:

Access their data

Correct or update their information

Request deletion of their data

Withdraw consent for marketing communications

Object to certain data processing activities